Fill out my online form.
1. Please check the product size and purchase. If you can't confirm whether it can be installed, you can send the central control map to the customer service to help you confirm.
2. Regarding the installation, if you have any questions, you can leave a message to me, and I will arrange for a professional to reply to you.
(If your car contains Harman Caton or Bose speakers, you need a dedicated high-end optical fiber box.)
Payment:
# Kapud accept Alipay,West Union,TT. Major credit cards are accepted through ESCROW.
# Payment must be made within 3 days of order.
# If you can't checkout immediately after auction close, please kindly wait for a few minutes and retry.
Shipment:
We are not liable for any import tax, custom fee, Remote surcharge or customs delay. If the parcel is return back to us due to the buyers refusal to pay the above fees, we would not resend the parcel.
1. Worldwide Shipping (Except some sensitive countries)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address must match your Shipping address.
4. Transit time is provided by the carrier and excludes weekends&holidays. Transit times may different, particularly during the holiday.
5. If you don't received items within commitment time limited , please let‘s know. We will tracking and contact you ASAP.
6. Due to stock status and time differences, we will choose the nearest warehouse for delivery.
Warranty:
1. 12 months limited warranty for defective items (Excluding damaged or misused after receipt)
2. Accessories get 3 months warranty (Excluding artificial damaged or caused by Installation error)
3. Defective items must be reported and returned within the warranty period. Please kindly tell us what the defect is and give us your tracking number.
4. We do not repair or replace items with expired warranty !
You agree to all of the above-listed policies upon ordering on AliExpress !
Return & Refund:
1. You have 7 days to contact us and 30 days to return it after items was received. If the item is in your possession more than 7 days, it is considered used and We will not issue you a refund or replacement.
2. All returned items must be in the original package and must provide us the tracking number, specific reason for the return, and original PO.
3. We will refund your full amount of the items, upon receipt of the item in its original condition and packaging with all components and accessories included.
5. Buyer have the duty to check the parcel carefully before sign. Once the parcel is signed, it means got the items in well condition.
Feedback:
Your satisfaction always be motivation of progress for us !
If you have any problems of the items,kindly contact us before open a dispute,we will provide the best solution for you !
Professional installation is necessary,the car maintenance store is the best choice for you ! Maximum reduce the incorrect operation & damage !
Positve feedback if important to us,we valued every chance to serve you,Kapud appreciate all feedback to us !