FATCAR

Q&A

Q: Is the carplay support Russian/ Spanish/Arabic/ ect...

A: Yes, it support all the globle language, the default language is English, you can change it on the setting.

Q:What car can these carplay be used on？

A: The Car Smart Box product only works for vehicles with OEM CarPlay, there have a compatible list on the following descriptions, please take it for reference, if you have any question, please feel free to contact seller.

Q: What is the warranty of the product?

A: 7 days no reason return; 15 days no reason exchange; 1 year warranty；While any artificial damage will not enjoy the free warranty.

Q:Does the box work with touch pad?

A: For most of the car, it working with the touch pad/ steering wheel control/ touch screen/ AI voice.

Q:Is the screen split into two applications supported?

A: Yes

Q:What is the HDMI Port?

A:1. Through HDMI output, the product can output to the headrest screen at the same time, while enjoying the functions brought by this product. Such as watching movies, playing games, etc.
2.It is equivalent to a TV-Box, you can take it home and play TV

Q: How can I get the latest firmware to update my device?

If you need the latest firmware please feel free to contact seller.

Q: How can I contact the seller if I have problems in using the product or before order?

A: If you wanna know more details about the product or have problems when using the product, please don't hesitate to contact seller on Aliexpress.

Product Description:

Model: CP-308

Operation System: Android 11

CarPlay recognize time: 3s-8s

Android system boot time: less than 30s

RAM+ROM: 4+32G/ 4+64G (Optional)

CPU: Quad-core A53 1.8GHz

GPU: Mali T720

Bluetooth: 5.0

Wi-Fi: 802.11a/b/g/n/ac/ax, 2.4G&5G WiFi

Function: Wireless Apple Carplay / Streaming Video / Download APPs / Split screen/ Mirror Link/ Navigation  / Bluetooth Phone Call & Music, etc.

Compatible Cars: For Car With Factory Wired Carplay/ Car with HDMI Port

OS language: All globle language

Highlight:

▪ 【Plug and Play carplay】easy to use, No trouble of installation.

▪ 【Wireless CarPlay and Android Auto.】

▪ 【Wireless connection】Connect phones to tthe Ai box via hotspots

▪ 【Download what you what】 No software restrictions,You can download any apps at will！YouTube, Netflix, Yandex, Kakao talk, Whatsapp, etc.

▪【 Built-in 5.0 Bluetooth】 Supports BT phone call and BT music play

▪ 【Built-in GPS】Supports google maps, Navitel and other navigation apps.

▪ 【HDMI port】For HDMI devices, such as headrest monitor , TV and screen

▪ 【USB port】For USB Flash Play, Video and Audio, and it can be use as a mobile hard drive.

▪ 【Split Screen】Enjoy two applications simultaneously.

▪ 【Mirror-link function】For both IOS and android phones.

▪ 【Multiple control methods】 OEM Steering wheel controls, Ai voice Control, Wireless remote control.

▪ 【Powerful Performance】Finish carplay in 3s-8s, switch between apple carplay and Android system at any time without exiting the system.

▪ With HDMI and USB port, can be use as a mobile hard drive.

Compatible with Mercedes-Benz, Audi, Peugeot, Porsche, Volvo, Nissan, Cadillac, Hyundai, Buick, Kia, Chevrolet, Volkswagen, Seat, Skoda, Citroen, Honda, Toyota, Ford, Renault, etc.

!!!Pay Attention:

It ONLY compatible with Cars have Built-in Wired Apple CarPlay (Not work with BMW cars).

The following two kinds of packaging will be sent randomly

About payment:

1 We accept Alipay West Union TT All major credit cards are accepted through secure payment processor ESCROW.
2. Payment must be made within 3 days of order.
3. If you can't checkout immediately after auction close, please wait a few minutes and try again. Payments must be completed within 3 days.

About shipping:

1. Worldwide Shipping. (Except some countries and APO / FPO)
2. Orders are processed timely after payment verification.
3. We only ship to confirmed order addresses. Your order address must match your shipping address.
4. The images shown are not the actual item and are for your reference only.
5. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, especially during the holiday season.
6. If you have not received your shipment within the estimated delivery time, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

Return and Refund:

1. You have 7 days to contact us and 15 days to return it from the date it was received. If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or exchange. There are NO exceptions!
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your po #.
3. We will refund the full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, after both buyer and seller cancel the transaction from aliexpress. Or you can choose a replacement.

Warranty:

1. 12 months Manufacturer's limited Warranty for defective items (excluding items damaged or misused after receipt). Accessories come with a one-year warranty.
2. Defective items must be reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. We do not repair or replace items with an expired warranty.
You agree to all of the above-listed policies upon ordering on aliexpress!